Return form
We’re glad you purchased our products, but sorry to hear you’re considering returning them.
Do you have any questions about using our products or anything else? Please contact our beauty experts, they’ll be happy to help!
If you’d like to return the products, simply download the return form below, fill it out, and include it with your return shipment.
How do I return an item?
Have you received your order but aren't entirely satisfied? You can return your order within 14 days of purchase. We process returns within 1 to 5 business days of receiving the product. We then refund the purchase amount using the original payment method.
Please send an email to info@marcinbane.com indicating that you wish to return a product.
Return address
MARC INBANE B.V.
Attn: Warehouse Return Processing
Goirkekanaaldijk 211-045
5048 AA Tilburg, The Netherlands.
Terms and Conditions
- We only accept products under the right of return if the packaging and the product have been returned to us in original, complete, undamaged and unused conditions.
- All documentation, samples, packaging materials, etc. must be included in the return shipment.
- MARC INBANE B.V. is never liable for any damage, theft or loss of the product or packaging during the return shipment.
- The return costs of the products are for the account of the customer.
- The risk and the burden of proof for the correct and timely exercise of returns lies with the customer.
- Did you receive a damaged product? Please contact us directly at: info@marcinbane.com.
Good to know
- Any return whose sender cannot be identified will be refused; so make sure you always return a completed return form.
- Gift cards cannot be returned.
- Return shipments that are sent out the 14-day period can only be accepted by MARC INBANE B.V. in exceptional cases.
View here the full Terms & Conditions that apply to the right of withdrawal
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